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The #ContentChat Bulletin

Erika Heald is the host of the weekly #ContentChat LinkedIn Live video podcast for content marketers, held Mondays at noon Pacific. As a B2B marketing consultant, she helps organizations define and execute content marketing strategies that drive business and professional growth. As a creator, and gluten-free blogger helping people discover gut-friendly farm-to-table food. She frequently speaks at B2B marketing industry events on employee brand advocacy, content strategy, customer experience, AI readiness, and social media topics. You can find her on her blogs erikaheald.com and erikasglutenfreekitchen.com.

Featured Post

The #ContentChat Bulletin: Balancing AI’s Promise with People’s Potential

One of the recurring themes I heard at MAICON last week was presented in Paul Roetzer's opening remarks: “Within 1–2 years, AI model advancements and agent capabilities will force a radical transformation of talent, teams, and organizational structures. Leaders face conflicting pressures to take a responsible, human-centered approach to AI adoption, while leveraging AI for near-term gains in efficiency, productivity, creativity, and profitability.” While many organizations have focused on the...

As a content marketer, I absolutely NEVER feel like my team and our resources is enough to do what has to be done. So how does a nonprofit organization like Slow Food USA stay on message and create a vibrant community across hundreds of local chapters, and pull together an event like the recent Terre Madres America with only two staff members, neither of whom is a content person? That was the biggest question on my mind as I volunteered at the content-rich, exceptionally inspiring event a...

I've got some big news to share: my book, Content Foundations, is Coming Soon! After years of helping content teams and thought leaders go from content chaos to clarity, I’ve woven together my most essential frameworks, templates, and hard-earned lessons into one place: a book! I’m thrilled to officially announce that Content Foundations will launch in early 2026! This book is your guide to building a content engine that scales—with both AI and human creators—without losing your brand voice...

When I attended CEX (the Creator Economy Expo) last year, I had Ruth Carter be my witness that I was committing to writing a book before the next year's conference. Spoiler Alert: I did it! And I'll be publishing it through Tilt Publishing. But that is a story for the next edition of the newsletter. Because right now, I want to share some of the conversations and presentations from CEX that I believe are critical for all content marketers — not just creators — to hear as we enter the 2026...

It can be fun to break the mold—to try something new and unexpected in your content marketing program. But there is one mold you shouldn’t try to break: your brand’s voice. Yet, it seems to be the one standard that most frequently does get broken. But why is that? Unfortunately, there isn’t any one answer to that question. The many reasons why brands have inconsistent voice include: No defined brand voice chart for content creation Multiple freelancers creating content you haven’t explicitly...

SEO has never felt like a content marketer's BFF. Rather, it's been more like that annoying relative who follows you around at family events, making sure you don't forget about them. Which is why it seems unlikely that its cousin—generative AI optimization (GAO)—should even be allowed to sit at our lunch table. But here's the thing: GAO, unlike SEO, is actually all about context. And when we are creating content, it's the context that other people always try to take out in the name of shorter...

I once had a manager who would send back documents I'd emailed for their review with dozens of revisions in the copy, some of them IN ALL CAPS, others with a yellow highlighter background, and a good number of the words I'd written newly formatted with strikethrough. You know—strikethrough. For those of you about to close this email because you think I'm being a sensitive artist whose precious about her words—that's not it at all! I like edits. I appreciate comments that help me understand...

I had a boss whose first quarterly goals for me were to publish 12 blog posts and acquire 30 demo signups. Somehow, we managed to publish a blog post every week and cranked out a whole slew of social content in pursuit of those "goals". Unfortunately, we could only prove that we were the source for 29 demo signups, so I didn't get my bonus. The lack of a bonus was definitely a bummer. But, more importantly, because we had to publish a blog post every week, and spend most of our time creating...

For the past month, it's felt like Summer here in Sacramento, California. I've been walking to my local library branch and spending afternoons reading on the patio while the bulldogs soak up the sunshine. It's nice to change things up and enjoy the slower pace Summer brings. Last night, after seeing the wonderfully funny and smile-inducing film, The Phoenician Scheme, I had a brain wave. Why not put our weekly #ContentChat livestream into Summer Camp mode for the next couple months? I've...

Back when #ContentChat was still a Twitter chat, every 6 months we did a community check-in where I asked everyone to share their wins, their biggest challenges, and what they wanted to learn about in the months to come. It was a great way to bring the community together and help me identify great guests and topics for the upcoming months' chats. As much as I love the livestreams we do now, I miss those check-ins! So, in that spirit, I give you a poll: What is the one thing you want to learn...