The #ContentChat Bulletin: Your Style Guide Already Exists (It’s Just Undocumented)


Most organizations already have a style guide—it just isn’t documented.

Instead, it lives:

  • in Slack messages
  • inside tracked changes
  • buried in old slide decks
  • scattered across Google Docs comments
  • and in the heads of the person everyone depends on to “make it sound right”

And while those tiny decisions may not feel strategic in the moment, they add up fast.

Every:

“Would we say it this way?”

Every:

“Do we capitalize this?”

Every:

“Can you make this sound more on-brand?”

…creates friction. And not the positive type my friend Robert Rose talks about in his fantastic book, Valuable Friction.

Not just for your content team, but for your freelancers, your subject matter experts, your agencies, and increasingly, your AI tools.

Because here’s the thing:

AI can only follow the guidance you’ve actually documented.

Not the standards your team assumes everyone somehow knows.

That’s one of the biggest reasons I believe so strongly that content governance isn’t bureaucracy — it’s operational enablement. A strong style guide isn’t meant to control creativity or act as the Brand police. It exists to:

  • reduce avoidable decisions
  • speed up execution
  • create consistency
  • shorten review cycles
  • and help both humans and AI create better content faster

That’s exactly what we’re unpacking in today’s #ContentChat livestream as part of my 12-part Content Foundations series.

Today’s focus is on Chapter 2 — Assembling a Comprehensive Style Guide.

I'll talk about:

  • why most style guides fail
  • what modern style guides actually need to include
  • how AI is exposing documentation gaps
  • and how to build guidance your team will actually use

Because scalable content doesn’t happen by accident. It happens when you document what “good” actually looks like.

Start on your own style guide draft by answering this question: What’s one content decision your team has to revisit or re-explain repeatedly?

Coming Up on #ContentChat

Content Chat is my weekly LinkedIn Live video chat focused on sharing expertise and ideas amongst the content marketing community. Join the conversation on Mondays at noon Pacific / 3 p.m. Eastern. RSVP for our upcoming conversations by clicking the chat date below to get a reminder and to access the chat.

If you can't catch the livestream, you can view the archives on our YouTube channel or listen to the audio version on your favorite podcast platform.

  • Today on #ContentChat, I'm continuing the 12-part Content Foundations series with Chapter 2 — Assembling a Comprehensive Style Guide. I'll share why most style guides fail, what modern content teams actually need to document, and how governance helps both humans and AI create more consistent, effective content. If your team keeps rewriting the same things, revisiting the same decisions, or struggling to maintain consistency across creators and channels, this conversation is for you!
  • No #ContentChat Next Monday (May 25), due to the Memorial Day holiday.

Until next time, stay safe and be well!

Cheers,

Erika



Erika Heald, Founder & Chief Content Officer
Erika Heald Marketing Consulting
​​
LinkedIn: @erikaheald
Instagram: @MissErikaSF
Threads: @MisserikaSF
Bluesky: @erikaheald.bsky.social
YouTube: @ErikaHeald

The #ContentChat Bulletin

Erika Heald is the host of the weekly #ContentChat LinkedIn Live video podcast for content marketers, held Mondays at noon Pacific. As a B2B marketing consultant, she helps organizations define and execute content marketing strategies that drive business and professional growth. As a creator, and gluten-free blogger helping people discover gut-friendly farm-to-table food. She frequently speaks at B2B marketing industry events on employee brand advocacy, content strategy, customer experience, AI readiness, and social media topics. You can find her on her blogs erikaheald.com and erikasglutenfreekitchen.com.

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