The #ContentChat Bulletin: We Asked 100+ Marketers About Their Content Foundations—The Gaps Were Clear


Contrary to all the ads clogging our social feeds, most content teams don't struggle with creating content. They struggle with scaling their content operations.

To get a clearer picture of why, I asked a simple question in two recent Meetup conversations and then shared the results of my content scalability assessment. The question:

Which foundational content elements do you actually have in place today?

What Most Teams Are Doing

The good news is, as with the respondents to the assessment last year, most teams already have at least the beginnings of:

  • Editorial calendars
  • Content templates
  • Creative briefs

These are important foundational elements to help teams plan, create, and maintain consistency across their content.

What Most Teams Are NOT Doing

Now here's where things get interesting. The least common foundational elements were:

  • Taxonomy (~18%)
  • AI usage policies (~24%)
  • Distribution checklists (~26%)
  • Content request/intake processes (~27%)
  • Documented brand voice charts (~35%)

And this seemed to be the case for the Meetup attendees, too. So why is that concerning? Because these are the core elements that make your content strategy come to life, creating repeatable, scalable systems to keep the work moving along without a sole gatekeeper's manual intervention into every piece of content you produce.

The Pattern Behind the Gaps

It's a pattern I see over and over again. Content teams are using numerous creation tools, but aren't developing repeatable content systems.

Nasically, they've defined what to publish, at what cadence, and how to structure it. But they haven't fully defined how their content is:

  • Organized
  • Requested
  • Distributed
  • Ensured to sound like your brand consistently

Why This Gap Matters

Without those missing foundations:

  • Content gets recreated instead of reused
  • Teams can't find what already exists
  • Messaging and voice drift across contributors
  • Requests come in from every direction
  • Distribution is inconsistent (or forgotten entirely)

And scaling feels harder than it should, not to mention those random acts of content that slip their way into the mix!

The Biggest Red Flag: Taxonomy

Only ~18% of respondents have a defined taxonomy. Unfortunately, in too many organizations, taxonomy is just something that happens behind the scenes. Or that is owned by IT. Or it was put in place by web designers who didn't actually understand your audience or your content strategy.

Whoever owns your content strategy absolutely needs to own creating and maintaining your taxonomy, too. Because taxonomy is what makes your content:

  • Findable
  • Reusable
  • Segmentable
  • Connected across systems and channels

Without it, you don't have a content system. You have a collection of assets.

Assess Your Content Foundations

The good news is, you don't need to fix everything at once. Start by understanding where you are today. Which of these foundational elements do you already have in place? Which ones are missing or incomplete? I created a quick assessment to help you do exactly that.

In just a couple of minutes, you'll be able to see:

  • What you already have
  • Where your biggest gaps are
  • What to prioritize next

Take the Content Foundations Assessment.

If you take the assessment, hit reply, and let me know your biggest gap and how you plan to fill it. I'm happy to share resources that can help!

Coming Up on #ContentChat

Content Chat is my weekly LinkedIn Live video chat focused on sharing expertise and ideas amongst the content marketing community. Join the conversation on Mondays at noon Pacific / 3 p.m. Eastern. RSVP for our upcoming conversations by clicking the chat date below to get a reminder and to access the chat.

  • No #ContentChat today. It's Earth Week, and I have some last-minute gardening to sneak in before three days of rain.
  • 4/27 #ContentChat: Introducing the Content Foundations podcast series.

Until next time, stay safe and be well!

Cheers,

Erika



Erika Heald, Founder & Chief Content Officer
Erika Heald Marketing Consulting
​​
LinkedIn: @erikaheald
Instagram: @MissErikaSF
Threads: @MisserikaSF
Bluesky: @erikaheald.bsky.social
YouTube: @ErikaHeald

The #ContentChat Bulletin

Erika Heald is the host of the weekly #ContentChat LinkedIn Live video podcast for content marketers, held Mondays at noon Pacific. As a B2B marketing consultant, she helps organizations define and execute content marketing strategies that drive business and professional growth. As a creator, and gluten-free blogger helping people discover gut-friendly farm-to-table food. She frequently speaks at B2B marketing industry events on employee brand advocacy, content strategy, customer experience, AI readiness, and social media topics. You can find her on her blogs erikaheald.com and erikasglutenfreekitchen.com.

Read more from The #ContentChat Bulletin

It's probably an anomaly that it's taken nearly 10 years of volunteering with shelter animals to have one of them happily poop on me. But that just happened. She was a Frenchie with coloring very similar to my own Kupo's. I'd been giving her all the scritches and scratchies. She'd been having an amazing time. Then, all of a sudden, she hopped up onto her bed, moving as far away from me as was possible in her kennel. I misinterpreted it, at first, as her being overstimulated and done with our...

Summer is meant to include BBQ, leisurely strolls, and making a dent in the to-read pile stacked on my desk. Instead, I've spent the past two weeks battling some sort of viral ick—but at least I've gotten to do some reading! This year, however, Summer is ALSO something else really special to me. It's the 10-year anniversary of my taking on hosting #ContentChat and going out on my own as a full-time content strategy consultant and fractional content leader! For those who weren't around here 10...

What do e-book, Ebook, and E-Book all have in common? They're three variations on the name of one content type, and they're wreaking havoc on your taxonomy. I know, I know! Most content teams don't spend much time thinking about taxonomy. We're focused on integrating into marketing campaigns, content creation, distribution, performance, and proving business impact. Taxonomy often feels like something for website managers, CMS administrators, or information architects to worry about. Until...